Connections are Productivity Catalysts
Here’s a model I use to explain the interactions in a productivity focused system - not much time for explanation, so I’ll just throw it up with some quick comments.
The individual user gains productivity by making connections to
- people - other people, inside or outside the organization.
- tools - applications or appliances
- information - structured or unstructured data.
In turn, one kind of connection can lead to another - a person might refer the individual to some information, which may lead them to a particular tool.
These connections are the catalysts for moving things through a value chain, and the more efficient these connections are, the higher productivity will be. Efficiency isn’t just about time to take a specific action or make a decision - it’s about making the right connections at the right time. Using the model for systems analysis or experience mapping is helpful when looking at the number and kind of connections, as well as their outcomes - is the connection a reference, requiring further process, or does it create an action or decision that moves the process along? How can we optimize connections so that people can make better decisions and take more effective action?